Frequently Asked Questions


Our invisible aligner therapy includes several sets of tight-fitting, custom-made clear plastic aligners that gradually shift teeth into their desired position, ultimately getting that perfectly straight smile you’ve always wanted.

Our invisible aligners come as a set of multiple aligners. Each aligner will make slight adjustments to a tooth’s position. This process is mapped out in advance by a One Two Smile affiliated licensed dental professional in your city. They then review your case through our technology platform and create your fully personalized treatment plan. In no time at all, you’ll be wearing your new set of aligners. We’ll be there every step of the way making it easy, and keeping you on track by shipping you one or two sets of aligners each month.

One Two Smile invisible aligners are trimmed in a straight fashion across the edge, allowing us to get optimal turning force to straighten your teeth, as opposed to other aligners which are scalloped on the edge. This also eliminates the need for buttons or attachments, which could be uncomfortable or visible.

You could be! Our aligners can work for some customers who have an implant. Our dental professionals assess these situations on a case-by-case basis during the initial steps of your smile journey. If they determine our aligners aren’t a fit for your needs, the initial assessment fee is fully refundable.

In many cases, Yes! Our aligners can work for many people who have missing teeth. Our expert dental professionals will assess each case individually during the initial step, and will then determine whether you are a candidate. If our aligners are not a fit for your case, the initial assessment fee is fully refundable.

Evaluation Process

Yes, after our lab receives your impressions, we create a custom treatment plan which shows a before and after 3D visualization of how your teeth will move with treatment. If it is determined that our aligner therapy isn’t appropriate for your circumstances, we’ll be happy to refund your evaluation purchase price.

Every smile journey is unique. So depending on your custom treatment plan, it could take anywhere between 3 to 10 months. Don’t worry, we’ll be there every step of the way.

Your teeth in your natural bite fit perfectly together. That’s why changing only one arch will lead to an incorrect bite. Our dental experts will need to adjust the opposing arch as your progress through your smile journey. If you’re correcting crowding, we typically need to widen the arch, and the opposing arch accordingly. The same goes for correcting spacing. Anytime one arch changes we must match the opposing arch perfectly. Ignoring an opposite arch can lead to relapses and major bite issues. Fixing crowding or spacing changes your bite. To keep the bite correct, the doctors in our network recommend treating the other arch, too. If you’re correcting crowding in one arch, you have to widen the shape of the opposing teeth to match or the bite can be affected. The same principal is true for correcting spacing in your teeth. As gaps are closed, the shape of the arch changes. The arches need to be symmetrical to ensure a good bite, so the bottom teeth may need to be adjusted, even if you’re primarily concerned with a gap in only one arch. Not only can ignoring the opposing arch cause issues with the bite, it can also result in dental relapse.

A natural bite fits perfectly together. Fixing any crowding or spacing issues will lead to bite changes. Because of this, our dental experts will include both upper and lower teeth in a treatment plan. By the end of your smile journey, you will have perfectly straight teeth and a perfectly fitting bite.

Fixing crowding or spacing issues changes your bite. In order to maintain a correct bite, both upper and lower teeth need to be taken into account as a part of your treatment plan. Additionally, only correcting a single arch can result in dental relapse. For these reasons, all plans include both upper and lower arches.

Chewies are used to help you get a tighter and better fit of your aligners. Simply wear your aligners and place your chewie between your teeth, then start chewing as if it were a piece of gum. We recommend using your chewies for about 10-15 minutes, 2-3 times a day.

We include Chewies with your aligners to help you get a tighter fit. Simply insert your aligners, put your chewie between your teeth and chew as if it were a piece of gum. Use your chewies for 10-15 minutes at a time, 2-3 times per day.

You should be wearing your aligners for most of the day and night, as indicated by your customized treatment plan.

Most people will experience a degree of soreness for the few days after wearing new aligners. But this is perfectly normal, and it’s a good sign that the aligners are working effectively. As your teeth begin to move in the first few days, the soreness will wear off.

Most 1,2 Smile patients don’t require any visits to a dental office during their invisible aligner treatment.

Order a replacement aligner right away if you happen to lose them. This is crucial to staying on track during your smile journey. The cost for replacements is only $50 per tray. We will ship your aligners within 7 days of placing your order. Wear your previous set of aligners regularly until you receive your replacements.

Protect and safeguard your beautiful new smile with some custom fit invisible retainers. Teeth tend to have a memory, and without retainers they could shift back into their original position. Order your retainers to ensure your smile lasts a lifetime, and to protect against any nighttime grinding.

We strongly recommend protecting your investment in your new smile with our custom-fit 1,2 Smile invisible retainers. Without retainers, teeth have a tendency to shift back to their original position. Our custom-fit retainers will both ensure that your teeth remain in their corrected position and also protect against any night-time grinding.

Yes, definitely! If you want your smile to really last a lifetime. You should wear your retainers regularly for 24 hours a day, except when eating and drinking, for two weeks after treatment. After that, you should be wearing your retainers every night while you sleep. We recommend replacing your retainers every 6 months to keep your smile straight and your mouth fresh.